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Comments not working on my site

asked 2014-06-25 19:56:09 -0500

Mark McClure's avatar

I have two sites hosted by and The second one was set up very recently as a discussion forum for my Summer calculus 3 class. For some reason, I am unable to leave comments on that new site, though I have always been able to do so on the first site and still can. I've fiddled with all the settings and manually increased my Karma but nothing seems to work. Any ideas?

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I'm talking about comments like this one - questions and answers work fine.

Mark McClure's avatar Mark McClure  ( 2014-06-25 19:56:57 -0500 )edit

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answered 2014-08-18 21:24:02 -0500

Mark McClure's avatar

I've figured out what is causing this problem, at least from the user's perspective. The problem seems to be triggered by modifying the "Enable email alerts" option, which is available under

Settings -> Login, Users & Communication -> Email and email alert settings

The default is True - just turn it off and see what happens. In fact, I just created a site specifically to test this out, namely, I started it, asked one question, left one comment, then turned off "Enable email alerts". After that, I was no longer able to leave comments.

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answered 2014-06-25 20:12:00 -0500

Evgeny's avatar

The site admin (the site creator is an admin) should always be able to comment. Are you not able to comment from the account with ID=1?

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That is correct.

Mark McClure's avatar Mark McClure  ( 2014-06-25 20:13:50 -0500 )edit

The comment box is there - I fill it out and hit the "add comment" button but the comment never appears.

Mark McClure's avatar Mark McClure  ( 2014-06-25 20:14:56 -0500 )edit

Sorry about that. It's getting late here, will look tomorrow morning.

Evgeny's avatar Evgeny  ( 2014-06-25 20:15:26 -0500 )edit

Thank you very much!

Mark McClure's avatar Mark McClure  ( 2014-06-25 20:16:24 -0500 )edit

@Evgeny - I figured out this problem or, at least, how to trigger the problem. See my detailed answer and feel free to delete the site referenced therein.

Mark McClure's avatar Mark McClure  ( 2014-08-18 21:25:43 -0500 )edit

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Asked: 2014-06-25 19:56:09 -0500

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Last updated: Aug 18 '14