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Add new user confirm email not working

asked 2013-02-01 11:01:19 -0500

Doug5280's avatar

Add new user confirm email not working

I don't think the Validation email is being sent because it doesn't appear to be hitting our mail server.

I also tried typing in my email address, and clicking confirm email and I get the following error

Sorry, registration failed. Please ask the site administrator for help.

Is there any way to turn on logging, or log files I can open that might give a clue as to what's happening and why?

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answered 2013-02-01 12:44:26 -0500

Doug5280's avatar

Not sure if this is necessary, but I installed exim4-daemon-light via apt-get install and went through the dpkg configuration options, and was able to get my askbot server to communicate with my primary SMTP server.

I am now getting email validations sent, but the new problem is that the verify-email link appears to be missing the host and protocol info.


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Hi Doug, Did you set the settings in your Could you please post it here? (Please, if you want to add something to your question, edit it. If you post as an answer, it may happen that we do not read it. The idea of a Q&A website is that all information you have is concentrated on your "question post" ;) ) btw: you can test the email by using the feedback form :)

oscarfh's avatar oscarfh  ( 2013-02-01 13:28:41 -0500 )edit

Hi Oscar, I did have the SMTP settings in my, pointing to my mail server and port. I am still testing to see if exim was required. Looking into a few other options such as DNS fully-qualified names and spam filtering, but at this point, just happy it's working! Thanks for the suggestion.

Doug5280's avatar Doug5280  ( 2013-02-01 16:43:19 -0500 )edit

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Asked: 2013-02-01 11:01:19 -0500

Seen: 205 times

Last updated: Feb 01 '13