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2015-10-05 10:58:40 -0500 marked best answer Why are emails being sent out as text and not html with post-office as backend?

We've recently set up askbot to use python-django-post_office as the email backend at askfedora. I've noticed that the emails we're getting are now plain text, and not html as they used to be.

post-office seems to have two different variables for plain text mail "message", and html mail "html_message" (see the documentation on mail.send toward the end of this page) instead of using the "attach_alternative" system that's advised

Is this the issue?

Filed one nevertheless

2015-10-05 10:58:40 -0500 marked best answer Adding "Instructions on how to ask questions" leads to server errors.

I've just been trying to add a snippet to the "Instructions on how to ask questions" setting. I validated the snippet, and it's correct:

<h2>How do I ask a good question?</h2>
Good questions are easy to find, and should have enough information for someone to suggest a solution. Here are some tips on asking good questions:

<ul>
<li>Frame a question</li>
<li>Use correct tags. See the <a href="ask.stg.fedoraproject.org/tags">list of tags</a> for what tags you should use. It makes it easy for people to find your question</li>
<li>Use the mark up tools: This makes your question more readable</li>
<li>Provide information that could be helpful to a reader</li>
</ul>

A complete list of tips is maintained on our <a href="https://fedoraproject.org/wiki/Ask_fedora_guidelines#List">guidelines page</a>. Please do read it through at least once.

When I click the "save" button, the server barfs with an internal error. Here's the httpd error log snippet:

[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88] mod_wsgi (pid=14598): Exception occurred processing WSGI script '/usr/sbin/askbot.wsgi'.
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88] Traceback (most recent call last):
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]   File "/usr/lib/python2.6/site-packages/django/core/handlers/wsgi.py", line 272, in __call__
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]     response = self.get_response(request)
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]   File "/usr/lib/python2.6/site-packages/django/core/handlers/base.py", line 169, in get_response
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]     response = self.handle_uncaught_exception(request, resolver, sys.exc_info())
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]   File "/usr/lib/python2.6/site-packages/django/core/handlers/base.py", line 218, in handle_uncaught_exception
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]     return callback(request, **param_dict)
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]   File "/usr/lib/python2.6/site-packages/django/utils/decorators.py", line 93, in _wrapped_view
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]     response = view_func(request, *args, **kwargs)
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]   File "/usr/lib/python2.6/site-packages/django/views/defaults.py", line 31, in server_error
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]     return http.HttpResponseServerError(t.render(Context({})))
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]   File "/usr/lib/python2.6/site-packages/coffin/template/__init__.py", line 54, in render
[Wed Jun 19 05:04:04 2013] [error] [client 10.5.126.88]     return super(Template, self).render(**context)
[Wed Jun 19 05:04:04 2013] [error] [client ...
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2015-10-05 10:58:40 -0500 marked best answer How do "accept answer" reminders work?

We've enabled the "send accept answer reminders" in the config and also set up a cron job etc. as required. It works on our staging instance. Before we move it to the production instance however, I wanted to know how it actually works? For instance, if I set a cron to send daily reminders, does it mean all questions, where answers have not been accepted will cause daily reminders? Or is there a time delay, say a week after an answer was provided, after which the asker will be sent a reminder?

We just want to ensure that enabling the service doesn't result in too many reminders going out.

https://fedorahosted.org/fedora-infrastructure/ticket/3762

2015-10-05 10:58:35 -0500 marked best answer RFE: Automatically push closed questions to the bottom

Currently, when I see "all questions", all the recently closed questions appear first. These have been closed for reasons such as "duplicate" etc., and it doesn't make any sense to have them appear first. It would be more constructive to have these pushed to the bottom (or deleted altogether). Can something be done?

Thanks!

http://ask.fedoraproject.org/question/867/automatically-push-closed-questions-to-the-bottom

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2015-03-22 12:29:21 -0500 asked a question [RFE] Could merging questions take us to an edit window?

Hello,

Thank you for implementing the "merge questions" feature. It's really helpful. At the moment, though, when you merge two questions, you go straight to the resultant question. Often, of not all the time, we need to tweak/clean up the resultant question - could the merge take us to an edit view first, where we could do the required changes and then publish the question in the final form?

2015-03-22 12:27:00 -0500 commented question Ability to merge questions and answers?

I see the feature is now available in the latest askbot version. Can I request that the "merge" button take us directly to an edit window so that we can clean up the resultant question before it's posted?

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2014-11-09 07:32:47 -0500 commented answer How to block spam?

This answer refers to 0.7.50 I assume, not 0.7.49?

2014-11-08 08:38:12 -0500 asked a question How do I get user information from the database?

We've been getting a lot of spam posts. Even the django stopforumspam plugin doesn't keep them out apparently. I need to check to see the spammers that are active on our instance are present in the stopforumspam database or not, and if they aren't, I'll submit them. Is there a way for us admins to extract information from the database - like e-mail addresses and or IP addresses, so that we can submit them to spam databases?

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2014-07-18 19:47:03 -0500 commented question Entries in moderation queue just show "none".

We're already on 0.7.49 which seems to be the latest release. Could you please make a fresh release if there are enough improvements/bugfixes? :)

2014-07-10 23:11:34 -0500 asked a question [RFE] Moderation history

Is it possible to save moderation history? For example, it'll be nice to know when a user was blocked etc. and by who.

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2014-06-03 05:11:25 -0500 asked a question Entries in moderation queue just show "none".

Some of the posts in the moderation queue only show "None". Is this because another moderator has already approved them?

screenshot showing "none" in moderation queue

It seems like they're posts that have already been accepted or dealt with. However, I do have some posts with "None" that still have "accept/reject" buttons next to them. They shouldn't be there if the post has already been dealt with.

EDIT:

I also get a lot of "Post approved" notifications for approving just one post:

too many notifications

2014-05-29 02:53:08 -0500 asked a question Alternatives to akismet

Hi,

Is it possible to use an alternative to akismet for spam protection? However good akismet is, it's non free software :(

How about mollom for example? https://mollom.com/features

Thanks,

2014-05-29 02:37:30 -0500 asked a question How do I mass delete all questions from a user?

Over the past few days, we've come under heavy spam attacks. They create multiple accounts and post as many as 50 spam questions from each. It's a lot of work to delete each question individually. is there a management command that will let us moderators/administrators delete all questions from a specific user, especially a spam user?

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2014-01-29 22:22:41 -0500 commented question Cannot delete non existent flag

If the reject button rejects the post, the reason "nothing offensive in this post" is kinda contradictory. Maybe the accept and reject buttons have gotten mixed up..