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Avatar size limits: ASKBOT_MAX_UPLOAD_FILE_SIZE in

asked 2016-02-01 18:35:33 -0600

parrah's avatar

updated 2016-02-01 18:40:10 -0600

In my, I changed ASKBOT_MAX_UPLOAD_FILE_SIZE to 10MB, as below.

ASKBOT_ALLOWED_UPLOAD_FILE_TYPES = ('.jpg', '.jpeg', '.gif', '.bmp', '.png', '.tiff')

ASKBOT_MAX_UPLOAD_FILE_SIZE = 10 * 1024 * 1024


I restart server again, and I still get the file size error displayed in yellow color ("Your file is too big (1.1 MB), the maximum allowed size is 1.0 MB").

Do you have any suggestions? I don't know if it's related, but I use Amazon EC2 and RDS.

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answered 2016-02-21 00:48:01 -0600

yoshida-mitsu's avatar

Hi, the same thing has occurred in our environment as well. Has anyone resolved this issue? We'd like to allow pdf and MSWord/Excel etc. documents attached, however 1MB limitation is too small.

Thanks in advance.

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answered 2016-10-20 07:36:25 -0600

You can change the file size as described is ''.

ASKBOT_MAX_UPLOAD_FILE_SIZE = 10 * 1024 * 1024

When you want to upload and it doesn't work, then look at the messages askbot sends (I have them stored in a file under /tmp/askbot-messages).

EMAIL_BACKEND = 'django.core.mail.backends.filebased.EmailBackend'
EMAIL_FILE_PATH = '/tmp/askbot-messages' # change this to a proper location

They show you what the error is. Mine was that there was no tmp directory in my askbot directory.

  File "/usr/lib/python2.7/", line 239, in _mkstemp_inner
    fd =, flags, 0600)
OSError: [Errno 2] No such file or directory: '/srv/askbot2/viki/tmp/tmpYMJteQ.upload'

So I made a directory tmp with 777 permissions. This works for me. Now I can upload PDFs with size over 1 MB.

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Asked: 2016-02-01 18:35:33 -0600

Seen: 627 times

Last updated: Feb 01 '16