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Error uploading images into post

asked 2012-04-17 12:03:01 -0600

timewasted gravatar image

Forgive me for what is probably a simple question/solution, but I am unable to upload images into post. A javascript popup comes up and I choose the local file. Then I get a message "Error uploading file. Please contact the system administrator."

I have no idea what to look at to address this. I turned on debug mode and there are no errors. I looked in my apache logs and see no errors. My settings has this for images. I created the directory and chmod'ed it to 775.

#UPLOAD SETTINGS
FILE_UPLOAD_TEMP_DIR = os.path.join(
                                os.path.dirname(__file__),
                                'tmp'
                            ).replace('\\','/')

FILE_UPLOAD_HANDLERS = (
    'django.core.files.uploadhandler.MemoryFileUploadHandler',
    'django.core.files.uploadhandler.TemporaryFileUploadHandler',
)
ASKBOT_ALLOWED_UPLOAD_FILE_TYPES = ('.jpg', '.jpeg', '.gif', '.bmp', '.png', '.tiff')
ASKBOT_MAX_UPLOAD_FILE_SIZE = 1024 * 1024 #result in bytes
DEFAULT_FILE_STORAGE = 'django.core.files.storage.FileSystemStorage'

FILE_UPLOAD_TEMP_DIR translates to:

>>> from django.conf import settings
>>> settings.FILE_UPLOAD_TEMP_DIR
'/home/lmeadm/Sites/askbot-site/../askbot-site/tmp'
>>>

And my directory with perms:

drwxrwxr-x 2 lmeadm lmeadm  4096 2012-04-17 11:10 tmp

I don't see any other file/upload related settings.

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2 Answers

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answered 2012-04-17 12:44:28 -0600

timewasted gravatar image

I should have waited 5 more minutes before posting. It was a perms issue. I didn't realize that askbot itself logs to the project_folder/log directory. It was using a folder I didn't expect for uploads. I corrected permissions on that and all is well.

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2

answered 2012-04-17 12:13:16 -0600

It's probably a permission error, depending on your server you can follow this guide to set up the read and write permissions correctly.

If you still have problems with this please paste fragments of your server logs to have more clues about the issue.

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Asked: 2012-04-17 12:03:01 -0600

Seen: 164 times

Last updated: Apr 17 '12