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My users are not getting update by email

asked 2012-08-05 11:50:55 -0500

Zahid gravatar image

On my askbot application, when user ask a question or they follow some questions with email-update checked, they are not new answers by email.

What is the wrong? it is bug OR I have to set some things.

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answered 2012-08-05 11:53:18 -0500

Evgeny gravatar image

It's possible that your mail server is not configured correctly. Try sending feedback message.

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Hi

Thank for viewing my problem. My admin account is getting the mails properly. But others accounts are not. Most of my users using social login. Do you think that social login may cause problem?

Thanks

Zahid gravatar imageZahid ( 2012-08-05 12:02:05 -0500 )edit

Possibly they are just not signed up for the instant updates - check their user profiles.

Evgeny gravatar imageEvgeny ( 2012-08-05 12:19:57 -0500 )edit

Ok Sir,

let me know how can I configure my account on askbot.org so that I can get instant update of answer or comment on my own questions. Then It will be a good test.

thanks!

Zahid gravatar imageZahid ( 2012-08-05 23:56:23 -0500 )edit

In your user profile --> subscriptions select "instant" on a few items and you should be getting the notifications. I am, that's how I know that you've posted this comment.

Evgeny gravatar imageEvgeny ( 2012-08-06 00:00:38 -0500 )edit

Hi, maybe an other problem here, instant mails are ok, no problem with that, thats the test for the smtp connection and mailserver is correct configured, too. But the daily/weekly updates doesn't go out, I don't know why. "python manage.py send_email_alerts" brings me the standard DeprecationWarning about the settings.DATABASE_* things, but no Mails are sent. The hourly cron job is active ... waiting two days now, no daily update mails, I think same problem with weekly mails will come. Any Ideas @Evgeny

Edur gravatar imageEdur ( 2012-09-19 08:30:13 -0500 )edit
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answered 2015-01-14 16:42:47 -0500

tim gravatar image

Please see this question about running cron job or windows scheduler http://askbot.org/en/question/11742/how-does-askbot-send-email-notifications/

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Asked: 2012-08-05 11:50:55 -0500

Seen: 235 times

Last updated: Jan 14 '15