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My users are not getting update by email

On my askbot application, when user ask a question or they follow some questions with email-update checked, they are not new answers by email.

What is the wrong? it is bug OR I have to set some things.

Zahid's avatar
asked 2012-08-05 11:50:55 -0500
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2 Answers


It's possible that your mail server is not configured correctly. Try sending feedback message.

Evgeny's avatar
answered 2012-08-05 11:53:18 -0500
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Thank for viewing my problem. My admin account is getting the mails properly. But others accounts are not. Most of my users using social login. Do you think that social login may cause problem?


Zahid's avatar Zahid (2012-08-05 12:02:05 -0500) edit

Possibly they are just not signed up for the instant updates - check their user profiles.

Evgeny's avatar Evgeny (2012-08-05 12:19:57 -0500) edit

Ok Sir,

let me know how can I configure my account on so that I can get instant update of answer or comment on my own questions. Then It will be a good test.


Zahid's avatar Zahid (2012-08-05 23:56:23 -0500) edit

In your user profile --> subscriptions select "instant" on a few items and you should be getting the notifications. I am, that's how I know that you've posted this comment.

Evgeny's avatar Evgeny (2012-08-06 00:00:38 -0500) edit

Hi, maybe an other problem here, instant mails are ok, no problem with that, thats the test for the smtp connection and mailserver is correct configured, too. But the daily/weekly updates doesn't go out, I don't know why. "python send_email_alerts" brings me the standard DeprecationWarning about the settings.DATABASE_* things, but no Mails are sent. The hourly cron job is active ... waiting two days now, no daily update mails, I think same problem with weekly mails will come. Any Ideas @Evgeny

Edur's avatar Edur (2012-09-19 08:30:13 -0500) edit
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Please see this question about running cron job or windows scheduler

tim's avatar
answered 2015-01-14 16:42:47 -0500
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