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My users are not getting update by email
 

On my askbot application, when user ask a question or they follow some questions with email-update checked, they are not new answers by email.

What is the wrong? it is bug OR I have to set some things.

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Zahid's avatar
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Zahid
asked 12 years ago

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2 Answers

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It's possible that your mail server is not configured correctly. Try sending feedback message.

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Evgeny's avatar
13.2k
Evgeny
answered 12 years ago
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Hi

Thank for viewing my problem. My admin account is getting the mails properly. But others accounts are not. Most of my users using social login. Do you think that social login may cause problem?

Thanks

Zahid's avatar Zahid (12 years ago)

Possibly they are just not signed up for the instant updates - check their user profiles.

Evgeny's avatar Evgeny (12 years ago)

Ok Sir,

let me know how can I configure my account on askbot.org so that I can get instant update of answer or comment on my own questions. Then It will be a good test.

thanks!

Zahid's avatar Zahid (12 years ago)

In your user profile --> subscriptions select "instant" on a few items and you should be getting the notifications. I am, that's how I know that you've posted this comment.

Evgeny's avatar Evgeny (12 years ago)

Hi, maybe an other problem here, instant mails are ok, no problem with that, thats the test for the smtp connection and mailserver is correct configured, too. But the daily/weekly updates doesn't go out, I don't know why. "python manage.py send_email_alerts" brings me the standard DeprecationWarning about the settings.DATABASE_* things, but no Mails are sent. The hourly cron job is active ... waiting two days now, no daily update mails, I think same problem with weekly mails will come. Any Ideas @Evgeny

Edur's avatar Edur (12 years ago)
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Please see this question about running cron job or windows scheduler http://askbot.org/en/question/11742/how-does-askbot-send-email-notifications/

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tim's avatar
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tim
answered 10 years ago
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