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How do "accept answer" reminders work?

asked 2013-05-27 07:04:10 -0500

FranciscoD's avatar

updated 2013-05-27 21:52:52 -0500

Evgeny's avatar

We've enabled the "send accept answer reminders" in the config and also set up a cron job etc. as required. It works on our staging instance. Before we move it to the production instance however, I wanted to know how it actually works? For instance, if I set a cron to send daily reminders, does it mean all questions, where answers have not been accepted will cause daily reminders? Or is there a time delay, say a week after an answer was provided, after which the asker will be sent a reminder?

We just want to ensure that enabling the service doesn't result in too many reminders going out.

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answered 2013-05-27 21:52:20 -0500

Evgeny's avatar

There are settings:

  • days of delay before reminder is sent
  • how often to send reminders
  • how many times to remind at most

Also - email alerts and these reminders specifically must be enabled in the settings.

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Ah! Great! I'll look into that! Thanks!

FranciscoD's avatar FranciscoD  ( 2013-05-28 23:39:59 -0500 )edit

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Asked: 2013-05-27 07:04:10 -0500

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Last updated: May 27 '13