Hi, in our deployment, we cannot receive notifications by using @< username > to notify a user. Also it seems sometimes general notifications are send but sometimes they don't. It's a big issue on our side and we can't find a good documentation about it.
If you go to user profile -> "email alerts" and enable notifications for "comments and posts mentioning me" you should start receiving notifications.
Something to keep in mind: for the batched notifications you need to run send_email_alerts command regularly - say once a day.
Secondly - there are default settings for the alerts frequency that apply to new users - in the settings section for the email alerts.
If there are no alerts sent at all - that would indicate an issue in the configuration of email sending.
Hi, few details: - In profiles, all notifications and email settings are enabled. - I tested email server connection, the application easily sends emails. - `send_email_alerts` command is periodically running with celery. - Beside email notifications, we don't get normal notification too.
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Hi @grokmaz, just to clarify - it's notifications by email?