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Social Sharing fails silently if JSONP request fails

asked 2012-04-24 23:03:15 -0500

todofixthis gravatar image

updated 2013-01-06 19:13:12 -0500

I attempted to share a link to a question on my Askbot hosted site on Facebook. I clicked on the Facebook icon, but nothing happened. I clicked on it a few times, and nothing continued to happen:

Social sharing buttons.

I checked my web inspector, and I noticed that the JSONP request was getting a 503 response:

Screen shot of web inspector indicating that the request to json-tinyurl.appspot.com was returning a 503.

(right-click and select "Open Image in New Tab" to view full-size)

There should probably be some kind of feedback when these requests fail.

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Also, something should be done about those pesky 503 errors, but aside from that, we need better feedback when the requests fail (:

todofixthis gravatar image todofixthis  ( 2012-04-24 23:03:59 -0500 )edit

Also also, the notice about event.layerX and event.layerY being deprecated also occurs when I click on the Facebook icon as well (also present in the screenshot).

todofixthis gravatar image todofixthis  ( 2012-04-24 23:05:54 -0500 )edit

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answered 2012-04-25 10:28:04 -0500

Seems to be a problem with http://json-tinyurl.appspot.com/ and google app engine, we'll have to change this provider because it will fail if their free GAE quota is exceeded.

I've just tried to share with fb on your site and it worked.

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Verified. Thanks!

todofixthis gravatar image todofixthis  ( 2012-04-25 12:15:27 -0500 )edit
2

Hi, 7 months later and the problem still exists. Can you either exchange the provider or just use the full URL if tinyurl replies with 503?

siovene gravatar image siovene  ( 2012-11-08 00:00:45 -0500 )edit
2

Hey, I wrote a patch to disable tinyurl and optionally provide one's own short url for questions: https://github.com/ASKBOT/askbot-devel/pull/100

siovene gravatar image siovene  ( 2012-11-08 06:07:29 -0500 )edit

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Asked: 2012-04-24 23:03:15 -0500

Seen: 301 times

Last updated: Jan 06 '13