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Unable to download backup files for hosted site

asked 2013-01-28 20:36:18 -0600

todofixthis gravatar image

I went to download backup files for my hosted site just now, and I notice that I am unable to do so.

The link to the most recent backup file goes to the following URL:

http://expats.qa/backups/download/?name=expats_askbot_com-1359418214.tar.gz&time=1359426764

Note the value of the name parameter, which references the old domain name for the site (expats.askbot.com).

When I go to the above URL, I get a 404 error.

I tried changing the name parameter to match the new domain like so:

http://expats.qa/backups/download/?name=expats_qa-1359418214.tar.gz&time=1359426764

But when I do this, I get a 502 Bad Gateway error every time.

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Will be resolved tomorrow. Thanks!

Evgeny gravatar imageEvgeny ( 2013-01-28 20:38:54 -0600 )edit

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answered 2013-01-29 09:59:45 -0600

Solved.

There was a bug that showed because of the domain name change.

This url: http://expats.qa/backups/download/?name=expats_askbot_com-1359418214.tar.gz&time=1359426764 is the right one.

Please try again to download your backups, let me know if there are another issues.

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Confirmed. Thanks!

todofixthis gravatar imagetodofixthis ( 2013-02-01 08:48:04 -0600 )edit

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Asked: 2013-01-28 20:36:18 -0600

Seen: 81 times

Last updated: Jan 29 '13