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Can askbot be used as a 'customer support center' & 'knowledgebase' ?

How suitable is askbot to serve as a 'customer support forum'/site for a company? How about also as a knowledge-base?

I am new to all of this and think this could function as a dual purpose - or am I missing something?

Can askbot be used as a 'customer support center' 'support' & 'knowledgebase' ?'knowledgebase'

How suitable is askbot to serve as a 'customer support forum'/site for a company? How about also as a knowledge-base?

I am new to all of this and think this could function as a dual purpose - or am I missing something?