Why do inactive users still receive email?

asked 2018-08-22 14:23:43 -0600

dccarson gravatar image

We have an internal-only AskBot system, so when users leave the company, they are deactivated (via Django admin page http://askbot.ourdomain.com/admin/aut...).

It seems that these users are still receiving emails based on their email settings. I know this because the mail sent to their inactive Inboxes is being rerouted to their managers, and their managers are complaining to me about the mail. I have deactivated the users and still the mail is being sent.

First of all, is this a bug? If not, how do I make sure such users no longer receive any mail?

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Comments

I am going through my long list of inactive users and unsubscribing them from e-mail. However, this seems to me like it should be unnecessary.

dccarson gravatar imagedccarson ( 2018-08-24 08:34:31 -0600 )edit

@dccarson, this will be fixed, thank you!

Evgeny gravatar imageEvgeny ( 2018-08-24 09:25:58 -0600 )edit

@Evgeny - good that you have it on your roadmap. Is there a reference for that issue on [the askbot-devel issue tracker on GitHub](https://github.com/ASKBOT/askbot-devel/issues)?

slelievre gravatar imageslelievre ( 2018-09-02 18:21:19 -0600 )edit