User opted out of email notifications, but is still receiving them.
One of my user continue to receive notifications email even if he chose to not receive any emails.
Does it ever happened for you ?
If it has, how did you fix it ?
We have reports like this one. We'll be adding logging for emails sent in the debug mode to fish this out. Could that user send his/her level of subscription frequency? Is he/she an admin/moderator? Thanks.
He isn't admin nor moderator. Apparently he once was notified instantly, and since he set all notifications on "no emails", he apparently still receives notifications as when it was instantly.
He might have another account where the subscription is still on. I have never seen a case where all subscriptions are off and the user still gets the alerts.
I'll check this out, thanks !